Quality Policy
The Management of NanoDomi aims and is committed to:
- to meeting the needs of its customers in every transaction with the company.
- in the continuous improvement of the quality of the products and services it provides to its customers, so that their needs are met to the greatest possible extent.
- in providing all necessary resources for the implementation and continuous improvement of the Quality System.
- in the proper operation of the company, strictly and without deviation following everything stipulated in the applicable legislation related to its activities.
The Quality Policy and Quality Objectives are defined and are fully aligned with the Company’s framework and strategic direction. The Quality Objectives are established and maintained as part of the internal control procedures, monitoring, and system review, with the ultimate goal of increasing customer satisfaction. The increase in sales at all levels of the business, along with the parallel maintenance or increase of staff, interact and work together with high customer satisfaction, the elimination of complaints, and system non-conformities.
In this context, NanoDomi aims:
- in the development and establishment of simple and flexible operating procedures.
- in the standardization of working methods.
- in ensuring the consistency of the quality of the products and services offered.
- in the development of mechanisms for the early prevention and detection of quality problems.
- in the improvement and modernization of the company’s organizational structures.
- in increasing customer satisfaction
NanoDomi believes that the implementation of the Quality System in accordance with the international standard ISO 9001:2015 will contribute greatly to the achievement of the company’s objectives.
We firmly believe that quality is achieved through the proper organization of the company, as well as through the analysis, documentation, establishment, and implementation of clear operating procedures that are strictly followed by everyone until the final result is produced.
We declare that in the company:
- Quality is the guiding principle of all its activities.
- The ultimate judges of the quality of our products and services are the customers.